CONSUMERLAWS ARTICLES
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Before a missed payment
Worried You May Miss a Car or Bond Payment? What to Do Before Arrears
If your car or bond account is up to date but the next instalment looks unaffordable, act before the due date. Confirm the payment and shortfall, check…
Section 129 notices
Received a Section 129 Notice? What It Means and What to Check
If you have received a Section 129 notice in South Africa, it generally means that your credit provider alleges that you are in default under a credit…
Credit health
Understand Your Credit Health Across Four Credit Bureaus
Your credit health is about more than whether you have a good or bad credit score. It includes the credit accounts recorded in your name, your payment…
Credit readiness
Prepare for Vehicle Finance or a Home Loan
Thinking of applying for vehicle finance or a home loan? Before submitting an application, check three things: what your credit reports show, whether you can realistically afford…
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63 articles
Credit-report problems
How the Credit Bureau Dispute Process Works in South Africa
Have you found incorrect information on your credit report and wondered how to get it corrected?
Credit health
How to Read a Credit Report in South Africa
To read a South African credit report, start by checking your personal information, then review your credit accounts, outstanding balances, payment history, defaults, judgments and credit enquiries.
Credit-report problems
Incorrect Information on a Credit Report: What to Do
If your credit report contains an incorrect account balance, wrong payment status, inaccurate date or another factual error, you have the right to challenge that information under South Africa's National Credit Act (NCA).
Credit-report problems
Incorrect Payment History on a Credit Report
Have you checked your credit report and discovered a missed payment, late payment or arrears status that you believe is incorrect?
Home-loan arrears
Judgment on a Home Loan: What Does It Mean?
A home loan judgment in South Africa means a court has granted some form of relief in a case concerning a home-loan agreement. This may involve an order to pay money, interest or costs, and…
Section 129 notices
Letter of Demand vs Section 129 Notice: How to Tell the Difference
A letter of demand and a Section 129 notice are not necessarily the same document, although a letter described as a demand may also perform the statutory function of a Section 129 notice.
Home-loan arrears
Missed One Bond Payment? What Happens Next?
If you have missed one bond payment in South Africa, your home-loan account may already be overdue, but that does not mean your home can immediately be repossessed or sold. The most important first steps…
Car-finance arrears
Missed One Car Payment? What Happens Next in South Africa
If you have missed one vehicle-finance instalment in South Africa, your account may now be in arrears or default under the credit agreement.
Balloon payments
Missed Your Balloon Payment? What Happens Next?
If you have missed your vehicle balloon payment in South Africa, your finance agreement may now be in default because the final amount became due and remains unpaid. However, missing the balloon payment does not…
Section 129 notices
Never Received the Section 129 Notice? Delivery Questions Explained
If you never received a Section 129 notice in South Africa, that does not automatically mean the credit provider failed to comply with the National Credit Act. The law distinguishes between personally receiving or reading…
Credit-report problems
Paid-Up or Outdated Account Still Showing Incorrectly
If you have settled a credit account but your credit report still shows an outstanding balance, incorrect account status or outdated adverse information, the first step is to verify exactly what the bureau is reporting.
Credit health
Payment Profiles, Defaults and Judgments on Credit Reports
A payment profile, a default listing and a court judgment are three different types of credit information. Understanding the difference can help you interpret your credit report accurately and identify records that may require further…
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