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ConsumerLaws Editorial and Review Policy

Credit and legal guidance affects important choices. We aim for clear sources, relevant professional review and corrections when information changes.

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Know what supports the guidance.

Use these standards to ask who is responsible for a page, what it draws on and how its accuracy has been checked.

Check the sources behind a topic and ask about its relevance to your issue.

Who writes and reviews

Consumer-credit guidance requires relevant subject knowledge. Ask who wrote or reviewed it, how their NCR credentials or legal qualifications apply, and what was checked.

Connect the name, the role and the subject before relying on the information.

Sources

Sources should include the National Credit Act, NCR publications, applicable regulations and reported decisions, including SAFLII judgments.

  • The National Credit Act and regulations
  • National Credit Regulator (NCR) material
  • Information Regulator material
  • Ombud or regulator material
  • Reported judgments

Update standard

Review dates should reflect completed checks of the content, applicable rules and official sources.

AI-assisted drafting

AI may support drafting, but substantive credit or legal guidance requires relevant human review before publication.

Your next step

Check the sources behind a topic and ask about its relevance to your issue.

Check the sources behind a topic and ask about its relevance to your issue.

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