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Reckless Credit: Assess the Facts Before Making a Claim

Two adults reviewing plain application and supporting paper records at a wooden desk, with a calculator and a burgundy folder beside the pages.

THE AGREEMENT AND THE EVIDENCE

Concerned that credit was granted without a proper affordability check? The NCA looks at the assessment and information at the time credit was granted, not simply today’s arrears.

What ConsumerLaws can assess

Review the original application, income proof, bank records and obligations from when the loan was granted.

  • Agreement
  • Application information
  • Affordability documents
  • Income / expense evidence
  • Financial position when the credit was granted

What the key question is

WHEN THE CREDIT WAS GRANTED

Sections 80–81 focus on the lender’s assessment at approval, not simply later arrears.

Common questions about this NCA issue

Does being over-indebted now prove reckless lending?

No. Current difficulty can arise after credit was granted. The relevant inquiry considers the statutory assessment and circumstances when the agreement was entered into.

Can ConsumerLaws declare a credit agreement reckless?

No. ConsumerLaws can assess and organise the information. A binding legal determination belongs to the competent court or tribunal process where applicable.

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