What Credit or Court Document Did You Receive?

A grey-haired man wearing glasses and a cream shirt reading plain papers at a wooden desk, beside a closed burgundy folder, pen and second paper stack, with a garden window behind him.

Received a credit or court document you do not understand? Identify whether it is a collection request, Section 129 notice or court paper.

Request informed advice

Identify My Document

Identify the heading

Keep documents secure

Browse the document guides

READ THE WORDS ON THE DOCUMENT

Start with the heading

Look for words such as Section 129, summons, judgment, warrant, notice of sale or the name of a court or sheriff.

Choose the closest heading to see an explanation and two next steps. If the wording is unclear, choose “Not sure”.

Match the document heading

Your selections stay on this page until you choose assistance. They are carried into the enquiry form for you to check; nothing is submitted until you send it. This tool does not verify your documents or provide a legal opinion.

PERSONAL RECORDS

Do not upload sensitive documents to an unsecured form

Upload legal or credit papers only through a secure, consent-based document channel.

CONTINUE WITH THE RELEVANT INFORMATION

Use the matching guide

Open the guide that matches your document, or request guidance if the heading remains unclear. Court or enforcement papers need prompt independent legal advice.