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CREDIT AGREEMENT · UNDERSTAND THE TERMS

Understand Your Credit Agreement Before You Act

Unsure what your loan or credit contract really costs? Check the quotation, signed agreement, instalments, fees and insurance against your statements. We help identify points worth questioning.

An older man points to a printed page while a woman holds another page beside him at a sunlit wooden desk, with a closed burgundy folder in front of them.
  • Interest
  • Fees
  • Insurance
  • Repayment terms
  • Default provisions
  • Other important obligations

What to bring

Bring the signed contract, quotation, recent statement, insurance schedule and any revised terms.

AGREEMENT & SUPPORTING RECORDS

  • Signed agreement
  • Pre-agreement statement / quotation
  • Latest statement
  • Related insurance schedule
  • Amendments

What the assessment can cover

Check loan amount, interest, fees, insurance, instalments, dates and disclosed total credit cost.

  • Credit product
  • Principal debt
  • Instalment structure
  • Disclosed costs
  • Insurance
  • Repayment dates
  • Clauses relevant to the consumer’s concern

Common questions about this NCA issue

Can ConsumerLaws cancel a credit agreement?

No. A consultancy assessment can identify issues and explain possible routes, but cancellation or other legal remedies depend on the agreement, facts and applicable process.

Should I sign a revised agreement I do not understand?

Do not sign documents you do not understand. Ask for plain-language clarification and, where legal rights are materially affected, obtain independent legal advice.

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