Paid-Up Account Still Showing Incorrectly?
Settled a credit account but it still shows as unpaid? Check the statement date, paid-up proof and reported balance. A settled account may still appear as a lawful record.
Related articlePaid-Up or Outdated Account Still Showing Incorrectly
COMPARE BEFORE YOU QUERY
Check the last update date
Check the report’s last update date against the settlement and allocation date.
YOUR SETTLEMENT FILE
Keep proof of settlement
Keep a paid-up letter, final statement and payment receipt to prove the settlement.
ASK FOR FACTUAL ACCURACY
Dispute the incorrect field
Seek correction of a wrong balance or status; lawful account history may still appear.
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