Home NCA services Incorrect credit listings

Incorrect or Outdated Credit Listings

Does a credit listing look wrong or too old? Check the creditor, account, amount, date and status first. Accurate adverse information is not automatically removable.

A man comparing two paper records above an open burgundy folder at a wooden table, with a closed laptop beside him.

Identify what is wrong

Pinpoint any wrong account, amount, status, date, payment record or ID match.

Account

Amount

Date

Payment history

Identity match

Check the source information

Compare the bureau entry with the lender’s records, statements and settlement proof.

Bureau entry

Credit provider’s statement

Settlement confirmation

Use the formal challenge route

Use the bureau’s free dispute process and keep the reference number and written response.

Dispute

Outcome

Escalation

Your next step

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